Privacy Policy

1. Overview

HYCO Group ("we", "our", or "us") operates technology and infrastructure platforms across Southeast Asia, including Serbisyow.AI, ElectrifAI PH, LeasifAI, and BerdEV. We are committed to protecting your personal information in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

2. Information We Collect

We collect information you provide directly to us or through your use of our platforms:

• Account & Contact Information: Name, official email address, phone number, and company affiliation when you submit inquiries or register on our platforms.
• Professional Verification (Serbisyow.AI): Professional Regulation Commission (PRC) licenses, government-issued IDs, and credentials required to verify service providers.
• Mobility & Usage Data (BerdEV): Geolocation data (while using the app) to provide live EV charger locations, plug availability, and navigation.
• Technical Telemetry (ElectrifAI PH & LeasifAI): Grid power logs, energy telemetry, and anonymized foot-traffic data.

3. How We Use Your Data

Your information is processed strictly for legitimate business purposes:

• Providing, matching, and maintaining platform services and user accounts.
• Processing secure escrow settlements and verifying professional credentials.
• Real-time EV navigation, route calculation, and charging network rewards.
• Responding to corporate, partner, and investor inquiries.
• Complying with statutory reporting requirements under Philippine law.

4. Your Rights Under Philippine Law

Under the Data Privacy Act of 2012, you possess statutory rights as a data subject, including the right to be informed, to access, to object, to rectification, to erasure or blocking, and to lodge a complaint with the National Privacy Commission (NPC).

5. Data Security & Retention

We implement industry-standard AES-256 encryption, TLS 1.3 data transfer protocols, and strict access controls. Data is retained only for as long as necessary to fulfill the declared purposes or as required by regulatory retention mandates (e.g. BIR tax compliance).